Blog Videos

Ah… i finally got round to looking for websites to host videos, so that i can air them here. Wasn’t sure whether to choose between Youtube or Google Video so i decided to sign up for both. I tried Google Video first & the uploader tool is really user friendly for a first-timer like me. You can upload multiple files at a time too… but… but… they don’t accept .3gp files!! And the more recent videos taken with my hp are in that format.

Disillusioned, i decided to try my luck with Youtube… and TADA!! Thankfully, Youtube accepts .3gp format so heh. Youtube has my patronage!

Anyway, i’m going to post 4 different videos of Pinky… from when he was scchhmall little baby to the big boy he is now. Heh. Enjoy!!

Politics & Mindset

I’ve always been quite bo chup (apathetic) about politics and though i’ve openly declared that i’ll be voting for the PAP in this year’s General Election, i’ve never tried to convince anyone else to do the same. Likewise, i expect not to be badgered to vote for the opposition because i feel that who you vote for is something you ought to think about carefully, and come up with a decision of your own.

I admit that sometimes, i feel that the PAP can be a little high-handed in the way they handle things… but hey, even LKY has said that there is no level playing field in politics right? I mean, i look at my own situation – the developer of the project i’m selling got another agency in to be our joint marketing agent and i’m all out to kill them (you won’t believe the number of ways i’ve devised to get rid of them!)… what more to expect in politics!?!

If the opposition keeps making stupid mistakes, then who can they blame for their folly? I mean, if they wait so many years for another shot at winning a seat in parliament, only to be done in by their own error, then too bad right? You can’t expect the ruling party to sayang (dote) them on their heads & say, it’s ok, go on and fight me?

And if their “carelessness” was part of a more elaborate scam to discredit the government and/or the election organisers, then just too bad that they were found out. Live up to the consequences i say!

Anyway, this post isn’t about that. You go vote for whoever you want. And i’ll vote for my PAP. This post is about the mindsets of some people i’ve spoken to recently. It appears to me that quite a number of people who have said that they’ll be voting for the opposition, are voting only because they want an “opposition voice” in parliament. They want PAP to win overall, but they want a few opposition MPs inside to keep the ruling party on its toes.

I don’t agree to that. I feel that you should vote for a person / party based on its merits, and not for the sake for “having an opposition” around. I think this applies to all things. I would never do something just for the sake of doing it. I would only do something because i believed in it.

It’s also scary as i hear some people gripe on and on about how bad the gahmen has treated them and all i see is their inertia to improve their own lives at fault. We are all smart thinking adults. You can’t blame the government for everything that happens, and for your lot in life because you were lazy / ill-disciplined / foolish, and hence did not get very far in life.

I say instead of complaining to the air, take action and improve your own life. Take charge because no one owes you a living. When i see “aunties” & “uncles” complain mindlessly about how bad the gahmen has treated them, i try to just walk away because i see no point in arguing with people whose minds are shut. But what made me concerned enough to write about this, is that i saw a good number of young people, who should jolly well know better, complain about the same things!

So it bugs me. It bugs me that some Singaporeans are not willing to be responsible for their own lives, choosing instead to blame the government for everything, and ungratefully forgetting all that the government has done.

Sigh… i don’t know how my generation is going to turn out. I hope we don’t screw up so bad that we squander away all that our forefathers have slaved for. These are difficult times.


Brickbats & Bouquet(s)

Sigh… i got into another tussle with Singtel. Sheesh, if only i could get into an exercise routine as regular as these fights!!

Anyway, i’m tired of having to repeat my entire story here, so i’m just going to copy & paste my latest email to Singtel.

Oh btw, there is a happy ending. (Disclaimer: So far) 😛

Date: May 4, 2006 1:49 AM
Subject: Of brickbats & bouquets

Dear Sirs,
I have sent numerous brickbats to Singtel over the past month because of misrepresentation and lousy service given by Singtel staff. I am glad to say that I can finally send an email to Singtel, to compliment one of your staff.
Two nights ago, a friend of mine sent 2 MMS to me but I never received them. Out of the blue, I received 2 SMS from Singtel tonight saying that there are 2 MMS waiting for me at the IDEAS website and they were the 2 MMS that my friend sent 2 nights ago.
I called Singtel 1626 and spoke to a Prakesh (I did not not quite catch his name though I did record our conversation) and he was not helpful at all. He suggested that the reason for my not receiving the MMS was because my phone settings were wrong. But this was not possible because I have been receiving and sending MMS the past month since getting my phone. He then suggested that perhaps the MMS my friend sent was bigger than 6M and hence my phone was unable to receive them.
After getting off the line with Prakesh, I checked with my friend and she said that the MMS she sent to me was only 26KB. This was verified when I logged into the IDEAS website and saw that the picture she sent was approximately 27KB.
I then called 1626 again and spoke to a lady called Vijay. Vijay said that she would do a line reset and asked me to power off and on my phone in 2 mins, after which, I was to send a test MMS to myself. I told Vijay that I would do as instructed but I rejected the idea of sending a test MMS to myself. Why should I pay for a test MMS if this was a Singtel problem? Vijay said that this was a very common problem with MMS users and that the fault lies with my handphone.
This was illogical to me because if the fault was with my handphone, then how does Singtel resetting the line help my handphone? Anyway, I requested that Vijay send a test MMS to me again and she agreed to do so. Thus I waited… I waited for 19min from 11:46pm to 12:05am and there still was no MMS.
So I called 1626 a third time. This time, I spoke to Gary Liew. At first, he also insisted that he could not send me any test MMS because there were “no phones allowed” in his office. I asked to speak to Vijay again and to my alarm, she had knocked off!! How could she be so irresponsible as to make an empty promise to a customer and then run off because her shift was over?? When I was working for a similar helpdesk, I always made sure that I followed-up with all outstanding customer requests before leaving the office!
Anyway, after much insistence on part, Gary still said that he could not send any MMS during his shift. I asked to speak to his supervisor, who was unfortunately on the phone. When his supervisor (Julia) did not return my call within 15min, Gary called me back to explain that she was still on the line but he got her permission to send a test MMS using my IDEAS web portal, and waive off the cost of that MMS.
And so the test MMS was finally sent, and I received it. What I want to highlight is that Gary’s attitude was definitely positive. He did not show any signs of frustration at me, an irate customer, and he was responsible enough to follow up my request with his supervisor. So although I was very pissed by the first 2 CSOs I spoke to, I think Gary managed to resolve the issue and at least convert me to a happy customer once again.
Please send my thanks to Gary. Thank you.