Sigh. Don’t know why but my modem suddenly lost my Singnet broadband password and I just couldn’t log on. Tried calling for help but couldn’t get anyone at the helpdesk to help me (everyone was sleeping!). Thankfully, Singnet helpdesk allows users to reset their own passwords now. First, you need to use the telephone line that your Singnet broadband connection is on to dial into the helpdesk no. at 1800 848 6933. Then follow the instructions to reset your password and try logging in again.