Archive for September 2nd, 2008

Acceptable Level of Service

In this day and age of high Internet usage, superb online connectivity, instant messenging, etc, I wonder what is considered an acceptable level of service by customer/tech support staff.  If there’s one thing I don’t understand, it’s why I always have to be a bitchy customer in Singapore to get things done.  Take the latest […]




September 2008
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