Author Archive for uptowngal



Purpose of Insurance

I’ve recently had to fight over a few months with the claims director of an insurer to pay a valid claim to my client. The quibble the claims director had was over procedural matters and there was absolutely no doubt that the defaulting borrower owed money. In fact, the borrower already issued an confirmation of […]

Everything is Connected

So I learnt another important lesson today. Though my stretch remained the same, because my fingers were more tense, I felt much heavier and sluggish at the anchor. #WCS

Reflections: This is my second business trip to HK, which I always find ironic since it took 15 years of working life before work brought me to a country I enjoy visiting so much; and of which among my colleagues, I’m the only one who speaks Cantonese. I know TST area better than I know […]

Swingsation 2016

I used to say I wouldn’t want to go for an Australian WCS event cos I would rather save my leave for events in the US. So it was really on a whim that I signed up quite last minute to go for Swingsation. The primary factor was that I really wanted to make it […]

• Basics as a follower: 1. Good posture. 2. Take a deep breath and breathe out. Think of 4 tracks – left arm, left leg, right arm, right leg.  3. Pitch – shoulders over front of heel, tits over toes. 4. The above constitutes our frame which should be maintained at all times. 5. Rope […]

Cut Loss

To cut loss and reprioritise is akin to taking a pin and bursting a balloon you blew. Even if it’s an ugly looking balloon, it still means your hopes were not met.

Disappointments

So this has been bugging me most of the afternoon. I was quite disappointed that despite having done training at least twice, and preparing condensed notes on insurance law, my staff still didn’t grasp a very fundamental concept. I didn’t want to spoonfeed him the answer so I told him to refer to the law […]

Minions, to note

I think all minions should take note that when your boss says, “would you like to take back this document to correct it before submitting it to me for review again?”, there is only one answer. And the answer is “yes”. Because it really wasn’t a question to begin with.

Consequences

Feeling bad abt telling a colleague off but also feeling annoyed that even after I said repeatedly that the client is on compliance leave and cannot work on any deals, my colleague wrote in his e-mail, “As spoken earlier…” Luckily I stopped him before the e-mail went out. Unfortunately, my reaction was a little harsh […]

Sense of Entitlement Indeed

I know we’re only 2 months into 2016 but I may have come across the most ridiculous thing for this year already! I was proof reading a tender document today when I saw that an overseas colleague listed “sense of entitlement” as a positive trait of a broker. I thought my eyes were playing tricks […]




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