Dance like no one's watching

Caught up with an ex-client for drinks last Fri. ‘Ex’ because the client changed companies and that account is being managed by a colleague of mine. Client was griping about certain issues at the new place and BM and me suggested some ways the client could get around the problem. The client then said – […]

Read something interesting in Our Daily Bread today – mercy doesn’t mean lack of accountability and pursuing justice doesn’t mean retributive revenge.